We start by understanding the specific video conferencing requirements of your organisation. We conduct a needs assessment to determine the number of users, expected usage patterns, integration needs with existing systems, security requirements, and any other unique considerations.
Based on the needs assessment, We will recommend an appropriate Based on the needs assessment, the MSP recommends an appropriate video conferencing solution that aligns with the SMB's requirements and budget. The solution may include hardware endpoints, software-based solutions, or cloud-based platforms, depending on the organization's preferences and needs.
We handle the procurement of necessary video conferencing equipment and licenses on your behalf. We ensure timely delivery, setup, and configuration of the solution. The implementation process includes setting up user accounts, access permissions, and integration with other collaboration tools.
We customise the video conferencing solution to match your organisation's branding and preferences.
We integrate the platform with existing collaboration tools, calendars, or productivity software to streamline workflows and enhance user experience.
In the event of technical issues or user concerns, Our support team is readily available to troubleshoot and resolve problems. We offer timely assistance through various communication channels, such as phone support or email.
We implement security measures to protect video conferences from unauthorised access and ensure data privacy. We ensure that the video conferencing platform complies with relevant security standards and regulations..
Your video conferencing room is now operational and monitored.
We will continuously monitor its performance. Gather feedback from users and address any issues promptly.
We will conduct periodic reviews of the video conferencing implementation to ensure it meets evolving organizational needs. Plan for future updates, expansions, or changes in technology.