Desktop Support Program

The Desktop Support Program (DSP) is a service providing managed computer administration and deployment to SMBs that don't have their own desktop administration staff. Our service models include basic support (Business Class) and additional support. Learn More


End-to-end desktop support
For your entire IT infrastructure, including PC hardware, application software, peripherals,and networking equipment:
* Preventive maintenance
* Break/fix support
* Deskside technician support
* Remote support
We manage every aspect of desktop support from initial system deployment, to warranty and post-warranty break/fix support to ongoing patch management and asset management.

Remote and Onsite support
Onsite support service available when it is not possible to repair faults remotely. Our Services desk are available to respond to the needs of your staff, providing experience and knowledge in both server and PC desktop environments.

Single point of contact for network, server and desktop related problems.

Single Point of Contact service desk for all IT related incidents including troubleshooting and support for hardware, software, and network access issues. Support for desktops, laptops and mobile devices


Virus protection and Security Management
Nework security management including AV updates
Virus, Malware, Spyware Removal service

Proactive Health Checks
Including patch management, anti-virus updates and problem management.

Software, hardware and network upgrades

 


Flexible options

Consultancy
As your IT trusted advisor, we can help you plan for any future upgrades and IT requirements.
Melbourne
252 McKinnon Road, McKinnon, Victoria, VIC 3204 
03 9576 9333

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